Are you trying to program alongside PIN codes?
: Move the DAP jumper from the OFF to the ON position.
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To change the master password or user codes on an AEI DK-9830
To help tailor further administration steps for your system, let me know:
Press the key or # (Hash) key depending on your specific sub-generation, though standard AEI programming typically uses the * key to validate entry into programming mode.
Press the key (or the designated exit key outlined in your specific manual layout).