: Drivers are typically found on the installation CD included with the device or available for download on the Hflaser Download Page . Common chipsets used by Redsail include FTDI and CH341/340 .
If you are unsure which chip your machine uses, look at the installation disk that arrived with your plotter, check the manufacturer's manual, or look for label designations near the physical USB port on the machine itself. Step 2: Download the Required Drivers
Wait for a confirmation dialog box reading "Driver install success" or "Installation complete." Method B: Manual Installation (.inf files)
Click , locate the folder where you unzipped the driver files, and click Next . Windows will locate the file and complete the installation. Step 4: Verify the COM Port Assignment
. You should see a "USB Serial Port" followed by a port number (e.g.,
Redsail plotters often have trouble with USB 3.0 (blue) ports. Always use a USB 2.0 port if available. 6. Configuring Your Software (SignMaster/Artcut)
Select the folder where you installed the driver initially (often C:\Program Files (x86)\WCH.CN\CH341SER ). B. COM Port Conflicts
This comprehensive guide will walk you through downloading, installing, and configuring the correct USB drivers for your Redsail cutting plotter on modern Windows operating systems. Step 1: Identify Your USB Chipset
Does your cutter show up with a in Device Manager? Share public link
Download the CH341SER driver package directly from the official WCH (Jiangsu Qinheng Co.) website.